Over 1.7 million app users across England and Wales have been advised to isolate by the NHS COVID-19 app following a close contact with someone who goes on to test positive, new data published today shows.

The app, launched back in September is the fastest way to notify the public they have been at risk of contracting the virus, sending alerts to close contacts to tell them to isolate as quickly as 15 minutes after an app user enters a positive result into the app.

The app has now been downloaded 21.63 million times, representing 56% of the eligible population aged 16+ with a smartphone and was the second most downloaded free iPhone app on the Apple App Store in 2020.

The more people who download the app the better it works. Research conducted by scientists at The Alan Turing Institute and Oxford University shows for every 1% increase in app users, the number of coronavirus cases in the population can be reduced by 2.3%.

Research by the Turing/Oxford team into the epidemiological impact of the app also points to a causal link between app use and reduced case numbers, with their analysis suggesting the NHS COVID-19 app has prevented 600,000 cases since it was launched.

Health and Social Care Secretary Matt Hancock said:

The NHS COVID-19 app is an important tool in our pandemic response. We know it has instructed hundreds of thousands of at-risk people to self-isolate since it launched in September – including me – and this analysis shows it has been hugely effective at breaking chains of transmission, preventing an estimated 600,000 cases.

Isolating and knowing when you have been at risk of catching coronavirus is essential to stopping the spread of this virus, and the app is the quickest way to notify you if you are at risk.

I want to thank all those who have played their part by downloading and using the app, and urge those who haven’t to take the simple step to protect your communities and loved ones and download it.

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