Workers at the Kimpton Clocktower Hotel in Manchester city centre have taken to the streets to demonstrate over working conditions and lack of union rights
They are fighting to end the overworking of employees, unreasonable notice in rota changes, impractical uniform, lack of support when staff are off sick, poorly equipped work environment, and the unsafe travel arrangements for staff travelling to and from work in the early and late hours.
In the days after submitting a collective grievance, staff faced derogatory comments for engaging in Union activity and refusal from management to even consider the request for formal union recognition – a basic workers’ right.
More seriously, they believe they are being subject to Union Victimisation through suspected breach of surveillance laws and the suspension of a team member involved in the union.
Three workers involved in the campaign have said:
“Breaking our backs for lazy management that don’t care about our wellbeing in and out of work has to stop. Having our concerns repeatedly ignored has forced us to join together to fight for a better workplace.”
“Hospitality workers face some of the lowest pay and worst working conditions in the UK. We are just asking for basic things like respect & dignity”
“IHG had a 13% increase in operating profit to $1.27 billion in 2025 yet have chosen to to union bust instead of engage with the real concerns of it’s staff”
Our union is calling for Kimpton Hotel management to acknowledge the collective grievances and open discussion with their staff
