A Newton Heath Doctor’s surgery faces the threat of closure after a second inspection in less than twelve months has found that its services are inadequate

The Brookdale surgery on Droylsden Road was the subject of an announced comprehensive inspection on 2nd of November after the practice had been previously inspected on 11 April 2017, at which time all domains were rated as inadequate.

Although inspectors found some improvement in the six months, the Care Quality Commission found that care planning were not taking place.

The process for issuing medicines was not safe. There were insufficient day to day management structures in place that were needed to support on-going changes and to keep patients safe.

There was a lack of nursing capacity giving rise to further risks to patients.

In particular, Care and treatment was not always delivered according to evidence- based guidelines.

Personalised treatment and care plans were not in place to meet patient’s individual needs or reflect their individual preferences.

Inspectors also found that repeat prescriptions, medicine reviews and re prescription authorisation processes were not always actioned appropriately by the clinical staff.

While The practice had invested in an external company who had developed a large number of new policies and processes to govern activity within practice. The management team were not able to embed or support staff in implementing the new governance system, due to lack of senior management and time.

This service was placed in special measures in June 2017.

Insufficient improvements have been made such that there remains a rating of inadequate for thw Surgery.

The Care Quality Commission will be taking action to begin the process of preventing the provider from operating the service.

This will lead to cancelling their registration or to varying the terms of their registration within six months if they do not improve.

The service will be kept under review and if needed could be escalated to urgent enforcement action.

Where necessary, another inspection will be conducted within six months, and if there is not enough improvement we will move to close the service by adopting our proposal to vary the provider’s registration to remove this location or cancel the provider’s registration.


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