The train operator Transpennine Express cancelled nearly a quarter of their trains in the four weeks to the 4th March
Statistics published by the Office of Rail and Road show that for the four weeks between 5 February and 4 March, TransPennine Express’ cancellation score worsened from 7.2% to 23.8% when adjusted to include pre-cancellations due to a shortage of available train crew.
TPE fully pre-cancelled (P*-coded) 1,093 and part pre-cancelled 532 trains for this reason.
ORR has instructed the rail industry to change how they record ‘pre-cancellations’ and to introduce a more passenger-friendly and transparent way of working when making late changes to services.
Of the 24 train operators in Britain, eight reported recording resource availability shortage (P*-coded) pre-cancellations and are included in the statistics published today.
Northern Trains and ScotRail reported significant numbers of full pre-cancelled services due to a shortage of available train crew, at 380 and 159 respectively.
