Greater Manchester Police’s latest update says that they are making progress on in responding to emergencies and solving crime
Despite having the fourth highest call volume,the force hasreduced the time taken to answer 101 calls by another 10 seconds, compared the the previous month.
In February 2023, the average speed of answer for 999 calls was four seconds, down from 1 minute 22 seconds at the peak in July 2021. The average speed of answer for 101 calls was 51 seconds, down from 6 minutes 44 seconds.
Arrests and solved crime also continue to rise. In the 12 months to February 2023, GMP increased arrests by 51.8% to 57,357. Solved crime also increased by 28.5% to 25,168.
GMP Deputy Chief Constable Terry Woods said: “The force has made tremendous progress since the journey to improvement began and we know there is still some way to go to ensure GMP is consistently delivering the outstanding service which communities so rightly expect.
“When people need us most, call handlers are answering the phone quicker and officers are arriving quicker. More arrests are being made and more crimes are being solved – contributing to the reduction and prevention of harm, ultimately keeping people safe.”
