Since the pandemic, video streaming has been the sanctuary of many to avoid boredom while being locked in their houses. Aside from that, many industries depend on this latest technology to keep their business running in the middle of the spread of the COVID-19 virus.

In line with that, the entertainment industry has been significantly affected by the rise of video streaming. Not only that, but it has also impacted other industries, including business communication and education.

The free market considers competition as its main backbone. With that in mind, it is a must for the video streamlining industry to create a free environment that encourages small and newly-established companies to join the competition.

On the other hand, video streaming could be one of the toughest fields to compete in for most companies. In this post, we are going to share with you the challenges faced by content consumers and content owners in the streaming business.

So, without further ado, let’s get started!

Defining  what is OTT  or “Over-the-Top”: it refers to any content provider who offers media streaming services online. You can usually find this term anchored to VOD (Video-on-Demand) platforms, internet-based voice calling solutions, messaging services, and audio streaming.

OTT streaming services replaced the traditional media distribution channels, including cable television providers and telecommunications networks.

One of the good things about joining an OTT company is that you can have easy access to any service you want during your leisure time. But take note that OTT streaming services only work as long as your device is connected to the internet.

OTT companies monetize their services, usually through paid subscriptions. But there are a few exceptions. For instance, you may find other OTT platforms that provide in-app advertising or purchases.

Challenges Faced by Content Owners

Video content keeps the video streaming industry running. It plays a great role in driving traffic to businesses, boosting conversion rates, and even enhancing lead growth.

But take note that great content can only be achieved through intensive planning and proper strategizing. Thus, most content creators may face several blocks of challenges.

A content owner could be an individual or group of individuals who create video contents that will be viewed by content consumers.

The following are some of the challenges faced by content owners in the video streaming industry:

Keeping the Content Fresh

One of the great struggles faced by many content owners is keeping their video content relevant, high-quality, and fresh. If you are also experiencing this challenge, you may have probably tried searching for tips on how to overcome this challenge.

Most search results on Google would tell you to have lists of content ideas. But take note that content ideas could also run out. So, what is the most effective way to surpass this problem? Use your client’s stories.

These days, the new trend among content owners is using the specific experience of their customers as their main content with minimal modification. Thus, they are searching for potential customers who can share the problems they experienced before and after engaging in a certain industry.

Misunderstanding the Audience

Some content owners don’t have an organized list of content ideas and their target audience. As a result, they tend to create video contents that are not relevant to their audience. So as a content owner, you should answer the question: Who is my target audience? What type of content do they want to watch?

Challenges Faced by Content Consumers

Content owners are not the only ones who experience problems in OTT streaming services. In fact, even content consumers have their negative experiences in OTT companies.

Some of the problems faced by content consumers are the following:

Too Many Expectations

Managing expectations could be considered an internal issue, but it doesn’t mean it will not be recognized as a problem. Even though some content consumers have good experience in availing of OTT streaming services, many still find minor to major problems.

Content consumers have high expectations in every video offered by different OTT streaming services. But not all streaming platforms can meet their expectations, which usually lead to a problem. Although too many expectations are not a problem, this could be a cause of bigger issues.

Poor User Experience

Some content owners in OTT companies focus on their gain without thinking of their viewer’s experiences. In line with that, many content consumers find availing of OTT streaming services a waste of money.

To solve this problem, content owners should use high-grade technology which will allow their viewers to have a swift and convenient user experience. Aside from that, it would be best to use a technology that offers seamless support across different mobile platforms and has an exceptional user-interface design.


The pandemic forced us to stay inside our homes. After several months of being locked up, OTT streaming services became more popular. In line with that, the number of individuals joining OTT companies is rapidly increasing.

As OTT streaming services become more popular, the problems and challenges faced by content owners and content consumers are also increasing. But there is nothing to worry about because every problem has a solution.

So, whether you are a content owner, content consumer, or anyone planning to avail of the services offered by OTT companies, it would be best that you do your research first before making a decision. Remember to weigh the pros and cons of OTT services, especially if you are just new in the industry.

If you are still struggling with the challenges you are facing with OTT companies, we are here to help you. You can reach us whenever you struggle to access some services offered by OTT companies. Our customer service representatives are always online to accommodate your queries and suggestions.

To know more further about our services, you can click here. If you have any questions, you can send us an email or call us through our hotline number. Rest assured that all your questions will be answered by our professional customer support team.

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