Work to build an inclusive and accessible Assisted Travel Lounge at Manchester Piccadilly station for disabled passengers has begun.
Network Rail is investing £800,000 to transform a disused room near platform one into a quiet and welcoming waiting space for people with additional mobility and sensory needs, served by a dedicated team of staff to help them.
It’s been designed with the guidance of Manchester Piccadilly’s disability task and finish group.
This includes disabled people, their carers and advocates, to ensure the space meets the needs of those who’ll use it.
Maisie Hogan, Network Rail sponsor for the project, said: “Travelling through a busy railway station can be daunting for disabled passengers, but the new Assisted Travel Lounge will provide a friendly space for people to wait and get the help they need from a dedicated team. It will transform the way passengers access rail travel at Manchester Piccadilly.”
