Patients are being promised that they will be able to book doctor’s appointments online thus ending the so called 8.00am rush
It’s part of a new government deal with GPs to fix the front door of the NHS and bring back the family doctor
The new deal agreed yesterday between the government and British Medical Association (BMA) will free up doctors from red tape and box-ticking targets to concentrate on what they do best – treating patients.
The new agreed contract will modernise general practice by requiring GP surgeries to allow patients to request appointments online throughout working hours from October, freeing up the phones for those who need them most, and making it easier for practices to triage patients based on medical need.
The reforms are part of the government’s Plan for Change to make general practice fit for the future and will support GPs in taking the first steps to end the 8am scramble for appointments, which so many patients currently endure every day – in turn improving access to GPs for everyone.
reforms will be underpinned by an extra £889 million to fix the front door of health, bringing total spend on the GPs contract to £13.2 billion in 2025/26.
The 7.2% boost to the GP contract is faster than the 5.8% growth to the NHS budget as a whole, helping to reverse the decade long trend of GP practices receiving an ever-decreasing percentage of NHS funding and supporting the shift from hospital to community. Lord Darzi found that the share of the health service’s budget dedicated to primary care had fallen by a quarter between 2009 and 2021.
Burdensome red tape on GPs will be reduced by scrapping unnecessary targets like those requiring practices to report on staff wellbeing meetings or to explain how they are reviewing staff access to IT systems. Under the new GP contract, nearly half of the targets (32 of 76) that GPs must report their progress against will be removed. The reforms will free up GPs from pointless box-ticking, so they can spend more time treating patients and delivering the government’s promise to bring back the family doctor.
In addition to patients being able to request GP appointments online, they will also gain clearer information about the care they can expect to receive through the online patient charter – including the services available to them – along with more consistent care as the government introduces measures bring back the family doctor. To make sure those most in need are prioritised, GPs will be incentivised to identify patients who would benefit most from seeing the same GP at every appointment, so more patients see their regular doctor each appointment.
As part of the government’s plan to cut waiting lists, announced earlier this year as part of the Prime Minister’s Plan for Change, GPs will be encouraged to seek specialist advice and guidance when unsure about making a referral to hospital. Up to £80 million of funding will be made available for doctors to liaise with specialist consultants, which can avoid people being added onto waiting lists unnecessarily and speed up patient care.
