The Telecoms Company has announced this morning that it removing all caps on home broadband plans so every customer has unlimited data to use whether working from home, keeping the kids connected to school or streaming the latest films.
The Company has also said that all of its EE and BT mobile customers can now access the NHS online without using any of the data in their plan, even if they’ve run out of data completely.
They are also removing out-of-bundle charges for the most critical services, such as UK landline and mobile calls, and placing a £5 per month cap so they can make the essential calls they need to keep in touch, without worrying about their bill.
The Company added that:
“We know that working from home won’t generate significantly more traffic across our network than working in the office, even with more video calling and conferencing, HD streaming and now digital home schooling. We also have a dedicated team of brilliant engineers in our Network operations centre monitoring 24/7 for even the slightest issues. They’ve seen mobile calls go up, but data usage go down and have even deployed extra monitoring on all areas across our network to stay on top of this constantly evolving situation. My thanks goes out to our people who are putting the network’s and our customers’ needs ahead of their own.”