The UK’s creative agencies are facing mounting challenges as their clients, big and small, slash marketing budgets and freeze current spend, according to insights from fintech business lender MarketFinance. Three quarters (72%) of the UK’s businesses reported that they would freeze marketing spend as they seek to plug gaps in their cash flow owing to financial difficulties from the impact of COVID-19.


With revenues drying up, agency bosses are at a loss on what steps to take next to balance their books. Four out of five businesses reported that revenues have fallen, on average, by 53% since the onset of lockdown measures (compared to this time in 2019).


The government-backed Coronavirus Business Interruption Loan Scheme (CBILS) which offers finance facilities to businesses of up to £5m over 6 years (interest-free for the first year) appeals to half . The remaining half  are fearful they would not be successful for the scheme because they have existing business loans and servicing an additional debt would cripple them. Additional concerns over their cash flow and business models mean they are reluctant to apply. 

Cash flow

This leaves the industry in a precarious position with 85% of creative agencies indicating that they will run out of money by June 2020. It comes as no surprise that three quarters  support the government’s plans to cover the wages of employees who will need to be furloughed (the Coronavirus Job Retention Scheme). The future of the industry remains uncertain with falling revenues and uncertainty about how long before the business environment returns to normal. Three quarters  of agency bosses believing that it will be at least a year before business normalises.

 Anil Stocker, CEO at MarketFinance, commented: “Agency bosses have been hit hard but they need to press on and put measures in place to ensure they survive this crisis. The Coronavirus Job Retention Scheme will help to protect talent but they shouldn’t shy away from the CBILS. This scheme covers a range of finance options, not just business loans. We found that a third of creative agencies are unaware of invoice finance as means to remedy cash flow problems and three quarters of firms have never used it. Invoice finance is available under CBILS”.


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