Better information to avoid the Euston dash for people travelling back to the North West is being trialled this week
As part of Network Rail’s five-point plan to improve the passenger experience at London Euston, rail engineers will begin tests on Wednesday evening to display live travel information on the large screen where the station’s departure boards used to be.
The former advertisement board will give passengers live updates about their train services.
The improvements are being made in response to feedback from passengers wanting to see a return of a large focal point on the concourse for travel information.
Transport Secretary Heidi Alexander said:“I’m pleased to see Network Rail taking action and making progress on its five-point plan to alleviate some of the issues faced at Euston – particularly at this time of year, when the festive period brings an increase in passengers.
“We’ve been clear the station simply hasn’t been good enough for customers, and that’s why we recently tasked Network Rail with making immediate improvements to address crowding and give passengers the experience they deserve.”
