LeShuttle has today announced a transformation plan for its UK and French terminals, marking the beginning of a once-in-a-generation upgrade that will take place over the next five years.
Designed by Hollaway Studio and delivered in collaboration with customer experience specialists Engine, the redevelopment aims to create a modern, seamless, efficient, sustainable and intuitive experience, setting a new standard for LeShuttle customers and reshaping the journey for millions of travellers.
The project begins with the construction of a reimagined check-in area and striking new canopy at the UK terminal, due to start in September 2025 and complete before the end of 2026. Over the coming years, both Passenger Terminal Buildings (PTBs) will be fully refurbished, ticketing will be transformed and new features introduced to deliver a calm, service-led environment that reflects the future of LeShuttle travel.
“This is a significant moment for LeShuttle. We are setting ourselves up for the next 30 years by completely rethinking the arrival experience, focusing on ease, enjoyment and a greener future,” said Deborah Merrens, Chief Commercial Officer at LeShuttle. “The terminal is the first thing customers see, and we want to switch them into holiday mode from the very first step.”
