A compensation scheme for Northern rail passengers affected by the train timetable chaos this summer is being extended to non-season ticket holders.
Transport for the North has been working with Northern to broker a compensation scheme for the worst affected regular travellers who suffered from disruption to their rail travel in the summer of 2018.
The scheme has been developed based on input provided by the Transport for the North Board and extends the compensation offer beyond the existing season-ticket holder scheme. It allows regular travellers who do not hold season tickets to claim compensation for the disruption and inconvenience they suffered. This is the first scheme of its kind in the UK to be introduced and to open for claims.
Northern have launched a web page – available at https://www.northernrailway.
